Booking Terms & Conditions

Short Term Let Contract for Guests Staying at Properties Managed by Property Mums: 

Guests that are happy to utilise the property for sensible use are welcome to stay.

There is a strict no party policy at all the houses, which means no loud music day or night. At 11pm you need to move inside with music down low so it can't be heard by neighbours, any breach of this ruling and your stay will be cancelled immediately no matter the time and without refund.

Your security details will be sent to you the week before your stay, you need to abide by the check in and check out details.

No more than those registered to stay can attend the property.

A bond is registered with each house, any damage to the property that exceeds this amount is the guests responsibility to have fixed.

The house is to be left clean and tidy, if the house is left messy an extra cleaning fee will be charged from your bond at $65 an hour.

Rubbish is to be put in the bins provided and put on the road as per your security details.

The BBQ needs to be cleaned after use. A $65 charge will apply if it is not cleaned

Pool and spa use is between the hours of 7am and 10pm.

Pets are allowed with prior notification to the manager, all traces of your pet inside and out are to be cleaned up, they are not permitted on any furniture or beds and are not to be left for long periods.

You are to be contactable to the managers during your stay. The phone number that you registered the booking in must be able to be reached or an alternative given to the management team prior to accessing the property.

Any damage to the property must be reported by email or text prior to departing.

Lost or forgotten articles are not the responsibility of the manager to have returned, they can be posted but at the guests expense and a $45 fee applies to send staff to the property to retrieve items.

The owners and managers are not responsible for any injuries or stolen property that occurs at the houses.

If the property is on the Mornington Peninsula our guests must abide by the Mornington Peninsula laws for short term let properties.

  • All cars are to be parked on the grounds.
  • No outside use of the properties from 11pm to 7am.
  • No aggressive behaviour.
  • No extra accommodation like tents, caravans can be at the property.
  • All rubbish must be disposed of within bins.

Cancellation Policy - Full refund up until 5 days prior to arrival. If cancelled after a trip has started, refund of accommodation fee for nights not used 24 hours after cancellation.